Saturday, September 20, 2008

Real work-at-home jobs

After the birth of her daughter, Carrie Opara knew she didn't want to return to her old job as a mental-health counselor. But finding legitimate work she could do at home was no small feat.

She tried a multilevel marketing plan and wound up in debt. She looked on the Internet and found plenty of scams. Finally, she heard about LiveOps, a Palo Alto, Calif., call center that hired people to work out of their own homes.

Within two years, she was earning about $2,000 a month working 30 to 35 hours a week from her home in Columbia, Md. -- about what she'd made previously as a counselor. Her shifts can be as short as 30 minutes, although she typically works five-hour blocks while her 6-year-old is in school, plus some nights and weekends when her husband, a certified public accountant, can take over child care.

Opara said she still faces the challenges familiar to every working parent: how to work enough hours, spend enough quality time with her family "and still figure out how I'm going to clean my house, make dinner and do the grocery shopping." Not having to commute or pay for child care, however, are big bonuses.

"It's fit in perfectly," Opara said, "and we also like the flexibility."

Technology is opening up new opportunities for parents and others who want to work at home. Finding and landing legitimate, profitable work still isn't easy, but here are a few venues to try:

A call center in your home
In recent years, you've heard a lot about companies routing their customer-service calls to workers overseas, but a less-noticed trend is the growth in home-based call-center workers.

Thanks to the Internet and better call-routing technology, more companies are finding they can outsource their order-taking, sales and problem-solving calls to home-based workers, said LiveOps board member Bill Trenchard. LiveOps not only runs an outsource operation, Trenchard said, but it also provides technology for companies that want to set up their own home-based call centers.

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